Privacy Policy
We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our services. Our goal is to be transparent about our practices, so you can feel confident knowing your privacy is respected every step of the way.
Legal Information
Privacy Policy
At The Water Treatment Company, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.
Information We Collect
Personal Information
When you request a water quality assessment, purchase our services, or contact us, we may collect personal information including your name, email address, phone number, and property address.
Water Quality Data
We collect information about your water quality test results, treatment recommendations, and service history to provide you with the best possible water treatment solutions.
Technical Information
Our website automatically collects certain technical information including your IP address, browser type, device information, and usage data to improve our services.
How We Use Your Information
Service Delivery
We use your personal information to provide water quality assessments, deliver our water treatment services, and maintain your equipment.
Communication
We may contact you regarding your service appointments, maintenance schedules, product updates, and important information about your water treatment system.
Improvement & Analytics
We analyze usage data to improve our website functionality, service quality, and to develop new water treatment solutions that better serve our customers.
Information Sharing & Disclosure
Service Providers
We may share your information with trusted third-party service providers who assist us in delivering our services, such as equipment suppliers and maintenance contractors.
Legal Requirements
We may disclose your information if required by law, court order, or to protect our rights, property, or safety, or that of our customers or others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
Cookies & Tracking
Essential Cookies
We use essential cookies to ensure our website functions properly and to remember your preferences during your visit.
Analytics Cookies
We use analytics cookies to understand how visitors interact with our website, helping us improve user experience and service delivery.
Cookie Management
You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality.
Data Security & Retention
Security Measures
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Data Retention
We retain your personal information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes.
Regular Reviews
We regularly review our data handling practices and security measures to ensure your information remains protected.
Your Rights
Data Access & Correction
You have the right to access, update, or correct your personal information. Contact us if you need to make changes to your account details.
Data Deletion
You can request the deletion of your personal information, subject to our legal obligations and legitimate business interests.
Marketing Communications
You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
Data Portability
You have the right to receive your personal information in a structured, machine-readable format for transfer to another service provider.
Questions About This Policy?
If you have any questions about this privacy policy or how we handle your personal information, please don't hesitate to contact us.